SHIPPING AND RETURNS
• We provide you with a well-established delivery mechanism that ensures the products ordered by you reach without any defect, damage or quality-issues.
• Both the international as well as the domestic orders are shipped and delivered through leading courier services, ensuring the buyers an accurate delivery, in good condition, and on right time.
• We assure you the most subsidized rates ever, and the best services at each step.
• Customers are free to choose their own mode of Transport (like Cargo and Transport Services) other than services we provide. But the delivery and responsibility of the parcel is solely theirs.
• All the orders are shipped within 1-3 working days or as per the date agreed at the time of order confirmation. Additionally the customer will be provided with the Tracking details to track their order online, after it is shipped.
• For any international shipments, Custom Duty/ Import Duty if charged, it has to be paid by the the buyer. VAT/ Custom Taxes and import duties are not in our control and they may vary according to the rules of different countries and must be paid by the buyer.
• We are not responsible for any kind delay caused by any unforeseen time-lags by the courier company in delivering the parcel to the customers.
• Any lost or damaged product (while in courier) needs to be notified on the way bill copy of the courier and has to be taken care by customer only.
RETURN & EXCHANGE POLICY
Common Return Questions
What items are returnable?
• Within 10 days of receipt of your shipment
• In original condition
• Unwashed and Unworn
• In the original packaging
What items are non-refundable?
• Free gifts or promotional items
Are there any charges for return?
• There is no charges for return
• Original shipping charges is non-refundable
• You are responsible for return shipping charges
How do I return?
• Enter your order number and email address in the fields above and click Start a Return
• Follow the screen instructions and select the items you want to return
• You will get a confirmation email with shipping guidelines
How soon will I get my refund?
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.